This privacy policy (“Policy”) outlines how Xcal3d –  CGI Rendering Agency] (“the Agency,” “we,” “us,” or “our”) collects, uses, and protects the personal information of clients, website visitors, and individuals who interact with our services. We are committed to respecting your privacy and protecting your personal information. By using our services or accessing our website, you consent to the terms of this Policy.

1. Information Collection

1.1 Personal Information We may collect personal information from clients or individuals when they voluntarily provide it to us during the course of engaging with our services. This may include:

• Contact information (such as name, email address, phone number)
• Project details and specifications
• Payment information (however, we do not store credit card information)
• Communication records and correspondence

1.2 Website Usage Information When you visit our website, we may collect certain non-personal information automatically, such as your IP address, browser type, operating system, and referring website. We may also use cookies or similar technologies to enhance your browsing experience and collect aggregate data about website traffic and usage patterns.

2. Information Use

2.1 Providing Services We use the personal information we collect to deliver and improve our CGI rendering services. This includes communicating with clients, fulfilling project requirements, providing support, and processing payments.

2.2 Communication We may use your contact information to send you project updates, respond to inquiries, provide requested information, or send promotional materials related to our services. You have the option to unsubscribe from marketing communications at any time.

2.3 Website Improvement The non-personal information collected through our website helps us analyze trends, administer the site, and gather demographic information to enhance user experience and improve our services.

3. Information Sharing

We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share personal information in the following circumstances:

• With trusted service providers or contractors who assist us in delivering our services (e.g., payment processors, project management tools), subject to strict confidentiality agreements.
• When required by law, court order, or government regulation.
• To protect the rights, property, or safety of the Agency, our clients, or others.

4. Data Security

We take reasonable measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we securely dispose of it.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information in our possession.
• Object to the processing of your personal information.
• Request the deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights or for any privacy-related inquiries, please contact us using the information provided in Section 8.

7. Third-Party Websites

Our website may contain links to third-party websites. This Policy does not apply to the privacy practices of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Contact Us

If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at:

Xcal3d – Think In 3d

Tanza, Cavite, Philippines

cj@xcal3d.com

+639493423214